Technology Boosts Efficiency, Lifetime Service | 2026 StarCharge Partner Kick-off Conference Successfully Held in Taiyuan

Recently, "Technology Boosts Efficiency, Lifetime Service — 2026 StarCharge Partner Kick-off Conference" was successfully held in Taiyuan. Hosted by StarCharge, the conference brought together industry association leaders, partners, and representatives of key regional merchants for in-depth exchanges on the development trends of the new energy vehicle and charging infrastructure industries, technological innovation, and ecosystem co-building, jointly opening a new chapter of cooperation for the year ahead.

01

Focusing on Policy and Market to Explore New Opportunities for Regional Development

At the start of the conference, Zhang Xiaopeng, Secretary-General of the Shanxi Provincial Charging Infrastructure Association, delivered opening remarks. He noted that against the backdrop of the "dual carbon" goals and the rapid adoption of new energy vehicles, charging infrastructure, as a vital supporting link, is entering a critical window of structural upgrading and high-quality development. He expressed the hope that government and enterprises would work in synergy, with platforms and merchants building together, to continuously strengthen the regional new energy industry ecosystem.

Afterwards, Li Zheng, General Manager of StarCharge's Platform Operations Center, presented the 'Shanxi New Energy Vehicle and Charging Infrastructure Market Analysis Report', systematically interpreting the Shanxi regional charging market across dimensions including the policy environment, market size, user structure, and development trends, providing an important reference for partners to seize industry opportunities and make well-founded plans.

02

From 'Platform Operations' to 'Lifetime Partner': A Leap in Value

Focusing on cooperation models and long-term value, Cao Yapeng, Deputy General Manager of StarCharge's Merchant Service Center, delivered a keynote speech titled 'From Platform Operations to Lifetime Partner: A Leap in Value,' systematically presenting StarCharge's continuous investment in service systems, operational support, and capability empowerment, and emphasizing long-term, companionship-style service to achieve mutual success and shared growth with partners.

On the practical level, Su Xiaobo, StarCharge's Operations Director for Shanxi, shared 'Station Operations Diagnosis Analysis and Case Studies' based on real station cases, demonstrating feasible paths to improving per-station efficiency, optimizing the user experience, and achieving refined operations through data analysis and methodology sharing.

03

Reshaping the Charging Operations Experience Through Technology and Service Innovation

In the second part of the conference, StarCharge made key announcements centered on technology and service innovation. Product Director Chen Qiyuan systematically introduced StarCharge's latest operations products and AI capability applications, showing how digital and intelligent tools are reshaping the charging operations experience and helping partners boost efficiency and cut costs.

Afterwards, O&M Service Director Wu Feifei gave a comprehensive overview of StarCharge's O&M system and third-party charging pile O&M solutions, demonstrating StarCharge's systematic strength in ensuring stable equipment operation and user experience through standardized processes, response mechanisms, and full-domain service capabilities.

04

Honoring Outstanding Partners, Drawing the Ecosystem Blueprint Together

A grand partner award ceremony was held at the conference, presenting honors including 'Quality Service Merchant of the Year,' 'Efficient Operations Merchant of the Year,' 'Strategic Cooperation Merchant of the Year,' and 'StarCharge Shanxi Diamond Merchant,' recognizing outstanding partners for their excellence in service capability, operational efficiency, strategic synergy, and long-term contribution.

Among them, Taiyuan Taihua Energy Technology Co., Ltd. was awarded the honor of 'StarCharge Shanxi Diamond Merchant,' becoming a benchmark model of regional partnership and co-building.

05

With Lifetime Service as the Sail, Driving the Upgrade of the Regional Charging Industry

A partner merchant shared the memorable moments from their journey of working side by side with the StarCharge Shanxi team. They recalled: "It was StarCharge's operations team that stayed up with us through countless nights of tackling challenges. Equipment commissioning, operations guidance — they handled everything personally; whenever the station's energy throughput fluctuated, they always noticed more keenly and responded faster than we did. The rapport and commitment forged through fighting side by side still warm our hearts whenever we think of it."

Another partner remarked: "In our daily cooperation, both the operations and O&M teams respond with remarkable speed. When unexpected situations arise, they even coordinate resources and solve problems overnight, doing everything possible to ensure the station runs smoothly the next day. This solid, down-to-earth reliability has completely put our minds at ease."

These moments may not be dramatic feats, yet they vividly paint a moving picture of 'partners with one heart cutting through anything' — from equipment installation guidance in the early stages of projects, to professional empowerment throughout the full operations cycle; from rapid technical response during system failures, to meticulous support when serving customers; from standing together amid market fluctuations, to jointly devising strategies when development hits bottlenecks.

It is this accumulation of trust, bit by bit, and these repeated passages through hardship together that have elevated a simple business partnership into a deep and cherished friendship. This friendship, in turn, has become solid confidence, together building one warm yet resilient charging station after another on the platform.

This kick-off conference was not only an annual review and showcase of achievements, but also a fresh departure for StarCharge and its partners toward the future. Through joint research on trends, joint capability building, and shared celebration of honors, it further consolidated the foundation of cooperation within the regional charging ecosystem.

Looking ahead, StarCharge will continue to be driven by technological innovation, uphold the "lifetime service" philosophy, and join hands with more partners to promote the high-quality development of the new energy vehicle charging industry, injecting sustained momentum into green mobility and the energy transition.